FAQ Page

Why should I join Charitable-Auctions.com?

Charitable Auctions is a cost effective way for you to raise money for your charity or non profit with no out of pocket expense. We ONLY charge a small fee when your item sells. If it doesn’t sell, you don’t pay anything. And we don’t just offer auctions. You can open a fundraising page, run raffles, treasure hunts and poker tournaments. We are also committed to offering you new ways to raise money that are fun and exciting for your donors.

How can Charitable-Auctions help my non profit?

We are dedicated to helping you raise money for your cause. That is why we only charge a small fee when you collect the money. We will never ask you to pay for our services upfront. We also offer free tips and articles you can use to run online and offline fundraising events.

How can I raise money for a youth sports team?

To raise money for your youth sports team, first you will need to contact the park district that runs the sports league. Once they sign up as member of Charitable Auctions and we verify them as a non profit, you can open a tier 2 store and auction off items. You will also have the ability to start fundraising pages where your friends and family can make cash donations in your name to the park district.

What if I don’t have products to auction off?

You have two options. 1) You can use the fundraising pages, run a raffle or treasure hunt or set up poker tournaments. 2) We have also teamed up with a wholesaler and dropshipping company. You will be able to view and list over 200,000 brand name products up to 75% off retail. You only have to pay for the products after they sell and the products are shipped directly to your buyer. Click here for more information.

How do the Fundraising pages work?

A fundraising page is a page where your friends, family and co workers can donate money directly to your cause. It shows your goals and now much more money you have to raise to get there. Click Here for an sample.

If I don’t have a Paypal account can I still use your auctions site?

If you don’t want to set up a paypal account, we can collect the money for you. We charge 7.5% for auction items and 5% for fundraising pages. This fee covers the end of auction, paypal and administration fees. By the 15^th of the next month we will mail you a check in the amount you collected minus our fees.

Can I only use your auction site to run the fundraising pages, raffle, treasure hunts and poker tournaments?

Yes, You need to sign up and get verified as an non profit before you can open a store. Once your store is open, you will find all the tools to open your fundraisings pages, run raffles, treasure hunts and poker tournaments.

What is a Tier 2 store?

A tier 2 store is a store some of your big donors can open and upload their products or services. All the money collected from sold items is deposited directly into your paypal account and a receipt is automatically generated for the donor. This eliminates any work on your end and gives your donors more exposure.

How can I get people to open a tier 2 store for my non profit?

The best way is to contact your main donors and ask if they would like to open a store. This will give them the opportunity to donate whenever they can. On your store page, you will see a request link. People can contact you to request a tier 2 store.

Will you help with marketing my store?

Yes, we’ll give you marketing material you can use to tell your contact list about your auctions. Visit our marketing page for more info.

Will you tell me when Charitable-Auction is advertising on the radio or television?

Yes, We notify everyone through our newsletter. If you haven’t signed up yet, visit our newsletter page.

Will you help me with fundraising ideas for live events?

Yes, Visit our fundraising Ideas page for tons of articles.

When I use your auction website, is it okay to sell products to people out of state?

Yes, This site allows you to reach a larger audience. You will be able to sell items to people all over the world not just the hundred people you get at a live silent auction.

Can I sell item without getting verified?

No, We only allow non profits and charities to raise money through our site. We must verify each charity and non profit to ensure any money collected is going to a good cause.

Donor Questions

What if I just want to donate my product or service to a charity?

You can browse all the charities and non profits that are using our site. Contact them to say you would like to donate a product or service to their organization. If the charity or non profit is not a member of Charitable-Auction, you can give us their information and we will contact them to sign up.

Do I have to work or run a non profit or charity to use your site?

No you can request a tier 2 store or open a fundraising page from the charity or non profit of your choice. Go to the main charities or non profits store and request the page you would like to open from the left side of the screen.

Can I collect money for my auctions?

No, only the main charity or non profit can collect money.

Auction Questions

How to open a Tier 2 Store?

Once you choose a charity you want to raise money for, go the main store page. From the left side of the screen request the page you would like to open.

How do I add my Paypal email for Auctions?

Once in your members area, go under “My Account” then under “Manage Account”. At the bottom of the page you will see “Direct Payment Settings” This is where you add your paypal link or choose to let us collect payment for you.

How can I ship?

Once you collect payment through Paypal, Paypal will give you the option to generate a shipping label and print it off.

Once an item sells, how does Charitable-Auctions collect its fee?

We will send you an invoice for all fees generated at the end of each month.

Do I need to sign up for a store subscription?

No, the store subscriptions are for charities that would like to add upgrades to their listings.

If I sign up for a store subscription, will all my tier 2 stores be upgraded?

Yes, once the main store signs up for a subscription, all your tier 2 stores are automatically upgraded

Can I track my tier 2 stores?

Yes, you will have to approve all tier 2 stores before they go live. In your Members Account, go under “My Account” and you will see a tab for “Tier 2” stores. You can view every store and delete any listings you don’t approve.

How to I delete a tier 2 store or fundraising page?

In the “Tier 2” store tab you can delete any store and fundraising page

Do people have to request a fundraising page?

No, People can open a fundraising page without a request. Fundraising pages are only used to raise money for your cause. Any donations made through a fundraising page is automatically deposited into your Paypal account.

Can my tier 2 stores run a raffle, treasure hunt or poker tournament?

No, only the main charity or non profit can set up a raffle, treasure hunt or poker tournament.

How can people find my store when they visit IDonateToCharity.org?

People can do a search for the product you are selling or they can go into the “Stores” tab and run a search. It’s best to name your store with a name similar to your non profits nam. Featured stores show up first and all other stores will show up below them.

Selling questions

How can I end my auction listing?

Once in your account you can view all open auctions. Pick the auction you want to end and delete it. This will end your auction.

What does it cost to sell on IDonateToCharity.org?

Nothing, we only ask for a small Final Value Fee when your auction item sells.

How much does it cost me to relist an item?

You can auto relist your unsold item up to 15 times for FREE.

Can I sell digital items?

Yes

Do I ship the item before it have been paid for?

No, Always collect your money first.